Shipping policy
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PAYMENT
We take payment security extremely seriously and therefor we work with a payment platform. Through rigorous security checks, safe data storage, employee screenings and compliance with every available regulation, our payment platform system can ensure the safety, stability and reliability we want to offer to our customers.
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SHIPPING
We ship the goods from our office in paris or in belgium. We use colissimo from france or belgium post to deliver the goods, they are fairly fast. Please contact us if you need an item on express. Local procedures for imported goods outside the europe can eventually delay the deliveries. We do our best by providing clear and detailed invoices, but please keep in mind that can happen. If there are any questions, please contact us: sales@mouttoncollet.com.Orders received before 16pm (central europe time) will be shipped the same day, except bank holidays and weekends.
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TRANSPORT COST & DELIVERY TIMES
FRANCE - MONACO - BELGIUM - LUXEMBOURG - LICHTENSTEIN - GERMANY - THE NETHERLANDS - ITALY - SPAIN - AUSTRIA - DENMARK - IRELAND - PORTUGAL - SAINT MARTIN - SWITZERLAND - ANDORRE
STANDART SHIPPING : 5-8 days : 15€ Free Shipping for all order over 150€
UNITED KINGDOM - USA - CANADA - FINLAND - SWEDEN - GREECE - HUNGARY - ISLAND - POLAND - CHECK REPUBLIC - SLOVANIA - SLOVAKIA - TURKEY - ALBANIE - ARMENIA - BULGARIA - CYPRUS - CROATIA - GUADELOUPE - NORWAY
STANDART SHIPPING : 7-14 days : 25€ Free Shipping for all order over 250€
SOUTH AMERICA - ASIA - AFRICA - NEW ZELAND - AUSTRALIA - JAPAN - REST OF THE WORLD
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OUR PAYMENT PLATFORM OFFERS:
ULTIMATE DATA PROTECTION: All data they process, is guaranteed to be stored on servers. And their servers are in extremely wel-protected data centers, watched over by their specialised noc team.
SECURE INTERNET PAYMENTS: The platform complies fully with the european banking authority’s guidelines on the security of internet payments.
LINES OF DEFENCE: They ensure that their international processes are examined and controlled by way of a three lines defence model. This means that they employ independent compliance an audit officers who ensure the security and efficiency of their internal structures.
ENCRYPTED CARD DETAILS: The platform is fully pci-dss level 1 certificated, which shows the level of security they offer to merchants and consumers alike.